Terms and conditions

TERMS AND CONDITIONS
Ordering Details

By using our website, you fully accept these terms and conditions . If you are under 18, you may use Millioncrystals.com only with involvement of a parent or guardian. Millioncrystals.com  reserves the right to refuse to supply any individual or company, to refuse service, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. 
Millioncrystals.com is committed to respecting your privacy. An electronic copy of each order is held by Millioncrystals.com but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks.

Mailing List

We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. If you do not want your name and mailing list made available or no longer choose to receive newsletter or wish to alert us to duplicate mailings, please email us at shop@millioncrystals.com. Millioncrystals.com is committed to respecting your privacy.

Delivery

Standard delivery is free on all orders over €100.00. Standard delivery is charged at €15.00, parcel delivery €49 and will be despatched within 3 working days, subject to the availability of the products you have ordered. Please allow extra days for local holidays, national holidays, weekends and sale time. MillionCrystals.com  reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance.

Offer Order Codes

Free Delivery and other offer order codes remain the property of Millioncrystals.com are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Returns

Articles are accepted for credit or exchange if returned in unused condition within 14 days, accompanied by a sales receipt, to the original country of purchase. You can return your items via your chosen method using the printed returns label form on the website. Postage must be paid by the sender and will not be refunded by Millioncrystals.com.

Non returnable items:

•    Any product that is returned more than 14 days after receipt.
•    Any product that has been used.
•    Any product that is not in its original condition, is damaged, or is missing parts.
•    Any discount, clearance or sales product that Millioncrystals.com has already stated non-returnable.
•    Any free gift product and samples.
•    Any product that is purchased at Swarovski stores.
•    In the event of dispute Millioncrystals.com decision shall be final and conclusive.

Customs Fees For Non EU Countries

Please note that all shipments to destinations outside of the EU may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility. Please refer to your customs department for guidance.

Complaints

If you do have a complaint please email to shop@millioncrystals.com  Customer Services, Millioncrystals.com welcomes and learns from complaints. All complaints are logged, investigated and replied to. 

Prices

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 14 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Euros (€). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.

Availability

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Colour Reproduction

The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

Copyright

© Copyright 2016 MISU OÜ, MillionCrystals.com
SEFFERS, SUTLEPA, NOAROOTSI, LÄÄNEMAA, 91230 ESTONIA

Supply

We reserve the right to refuse to supply any individual or company.
The supplier of the goods featured is MISU OÜ, MillionCrystals.com
SEFFERS, SUTLEPA, NOAROOTSI, LÄÄNEMAA, 91230 ESTONIA

Credit Card Payments

We are unable to accept Cards that are due to expire within the next 30 Days. Card Details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

Registered Office

The supplier of the goods featured MISU OÜ, MillionCrystals.com
SEFFERS, SUTLEPA, NOAROOTSI, LÄÄNEMAA, 91230 ESTONIA. All contracts with Millioncrystals.com and the contents of this site are displayed in English.



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Just give us a call: +372 581 28 111
shop@millioncrystals.com

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